Senior Business Analyst

Senior Business Analyst | Dublin | Hybrid | Permanent

Hiring on behalf of a well-established financial services organisation currently delivering a significant multi-year transformation programme.

Responsibilities

• Lead elicitation, analysis, and documentation of business requirements, ensuring clarity, traceability, and alignment with transformation outcomes
• Manage detailed functional and non-functional specifications reflecting real business needs
• Collaborate with SMEs to define target-state processes, data needs, and user journeys
• Own UAT strategies, test plans, and test scripts; coordinate end-to-end UAT including defect management and business sign-off
• Support deployment planning including cutover coordination, business communications, and readiness checkpoints
• Act as primary liaison between transformation teams and business areas
• Facilitate workshops, playback sessions, and requirement walkthroughs
• Identify opportunities to simplify processes, enhance CX/UX, and standardise ways of working
• Contribute to business cases, options assessments, and impact assessments

Requirements

• 5+ years' experience in a Business Analysis or change management role
• Proven background in transformation programmes within a regulated or financial services environment
• Practical knowledge of CRM, workflow, automation, and enterprise platforms — Salesforce experience advantageous
• Experience working with cross-functional teams and external partners
• Comfortable influencing leadership, not just communicating findings
• Familiarity with Agile methodologies and digital transformation best practices

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